APP FAQ
The app is designed to connect motorsports enthusiasts who participate in track days, races across various organizations, ranging from novices to professionals. It serves as a social network where users can share their experiences, connect with fellow enthusiasts, and stay updated on events and news within the motorsports community.
Our app offers the capability for users to obtain a telemetry device that collects and uploads driving data to the cloud. This data can then be accessed and displayed within the app, allowing users to analyze their performance, track progress, and compare data with others.
Absolutely! Our app facilitates constructive feedback among drivers/users regarding their laps and racing lines. This feature enables users to exchange valuable insights and tips to help each other improve their driving skills. By sharing experiences and analyzing data, users can collectively enhance their performance on the track and achieve their goals more effectively.
Certainly! Our platform offers the opportunity to rent professional coaches who are experts in various motorsports disciplines. These coaches are already part of our platform, bringing a wealth of experience and knowledge to assist users in honing their driving skills, mastering techniques, and achieving their performance goals. Users can easily connect with professional coaches through the app’s coaching services section, where they can schedule sessions and receive personalized guidance and instruction.
Yes, our app supports real-time data streaming from telemetry devices during track days. Users have the option to share their live driving data with other users, enabling fellow enthusiasts to follow along and analyze performance metrics as they unfold on the track. This real-time data streaming capability enhances the interactive experience during track days, fostering engagement and enabling users to gain valuable insights into their driving performance.
The app features a dedicated section where users can view and analyze real-time telemetry data streamed from their devices during track days. This section provides a comprehensive dashboard interface that displays key performance metrics such as speed, acceleration, braking, cornering forces, and lap times in an intuitive and user-friendly manner. Users can customize their data display preferences, compare their performance with others, and track their progress over time.
Yes, track day and racing hosts can leverage our app to stream data and overlay their video footage in real-time. This capability enables hosts to provide enhanced coverage and insights during events, allowing participants and spectators to gain valuable insights into driving techniques, track conditions, and performance analytics. By integrating telemetry data with video footage, hosts can offer a more immersive and informative experience for all involved.
Yes, our app caters to enthusiasts of all levels, from beginners just starting out in track days to seasoned professionals. Whether you’re looking to improve your driving skills, connect with fellow enthusiasts, or stay updated on the latest motorsports news, our app has something for everyone.
Yes, our app is available for download on both iOS and Android platforms. You can find it on the Apple App Store for iOS devices and the Google Play Store for Android devices.
We prioritize the security and privacy of our users’ data. All data transmission and storage within the app are encrypted to ensure protection against unauthorized access. Additionally, we adhere to strict privacy policies and regulations to safeguard user information.
If you encounter any issues or have questions regarding the app or telemetry device, our dedicated customer support team is available to assist you. You can reach out to us through the app’s support portal, where you can submit inquiries and receive timely assistance from our knowledgeable support staff.If you encounter any issues or have questions regarding the app or telemetry device, our dedicated customer support team is available to assist you. You can reach out to us through the app’s support portal, where you can submit inquiries and receive timely assistance from our knowledgeable support staff.
We are committed to continuously enhancing the app with new features, updates, and improvements based on user feedback and technological advancements. Updates are released regularly to ensure the app remains optimized, secure, and equipped with the latest functionalities for our users’ benefit.We are committed to continuously enhancing the app with new features, updates, and improvements based on user feedback and technological advancements. Updates are released regularly to ensure the app remains optimized, secure, and equipped with the latest functionalities for our users’ benefit.
TELEMETRY DEVICES FAQ
Telemetry devices are innovative tools built on open-source hardware, designed to provide live streaming of telemetry data from cars during track days and races. These devices utilize LTE modem technology to transmit data in real-time, allowing users to monitor and analyze various performance metrics directly from their vehicles.
Our telemetry devices stand out as the most affordable option on the market, offering live streaming capabilities at a fraction of the cost of traditional solutions. Built on open-source hardware, they provide users with unprecedented access to real-time data insights without breaking the bank.
Yes, there are two types of telemetry devices available. One variant features a screen, allowing users to display lap times of other drivers on the track in real-time. The other variant does not have a screen but streams data similarly to the one with a screen. However, users cannot view lap times in real-time directly from the device.
The telemetry device with a screen enables users to view real-time lap times of other drivers on the track, enhancing the competitive experience and facilitating performance comparison. On the other hand, the variant without a screen focuses solely on streaming data without providing real-time lap time displays, offering a more streamlined and cost-effective solution for users primarily interested in data analysis.
The telemetry devices utilize LTE modem technology for data transmission, ensuring fast and reliable connectivity even in remote or challenging environments.
Our devices come equipped with hologram.io SIM cards for data transmission. However, users have the option to opt-in and use their own data plans if preferred, offering flexibility and choice in connectivity options.
Telemetry devices can be purchased directly from the Racetrack Hero website. They require an annual subscription, the price of which is dependent on the selected data plan (own or hologram.io). Users can choose the plan that best suits their needs and budget.
The telemetry device is equipped with a simple OBD dongle, allowing it to extract OBD data such as throttle position, RPMs, and brake pressure from the vehicle. This data provides valuable insights into the car’s performance and driver behavior.The telemetry device is equipped with a simple OBD dongle, allowing it to extract OBD data such as throttle position, RPMs, and brake pressure from the vehicle. This data provides valuable insights into the car’s performance and driver behavior.
Operating the telemetry device is incredibly simple and user-friendly. It does not even have a power button; users just need to plug it into the cigarette DC output in their vehicle, and it seamlessly works in the background, transmitting live data without any hassle.
DEVELOPERS FAQ
We provide access to our streaming backend, which allows device providers and individuals interested in streaming telemetry data to utilize our API (graphQL). Our backend infrastructure is designed to facilitate real-time data streaming, enabling seamless integration and communication between devices and applications.
Our API, based on the graphQL protocol, provides a flexible and efficient way to interact with our streaming backend. It allows users to query and manipulate data streams in real-time, making it easy to integrate telemetry data into their own applications or services. With graphQL, users can specify exactly what data they need, reducing overhead and improving performance.
Yes, our streaming backend serves as a middleman for streaming lap times from other services, such as racehero.io. Users can leverage our API to seamlessly integrate lap time data from external sources into their applications or services, enhancing the overall functionality and utility of their platforms.
Integrating with our streaming backend is straightforward and user-friendly. Our API documentation provides comprehensive guidelines and examples for developers, making it easy to understand and implement data streaming functionality. Additionally, our support team is available to assist users with any questions or technical challenges they may encounter during the integration process.
We strive to provide an open and inclusive platform for accessing our streaming backend. There are no restrictive limitations on who can access the backend or how data can be streamed. We welcome device providers, developers, and individuals alike to leverage our infrastructure to enhance their applications and services with real-time telemetry data.
Interested parties can get started by visiting our developer portal, where they can access documentation, API keys, and other resources necessary for integration. Our team is also available to provide guidance and support throughout the onboarding process, ensuring a smooth and successful integration experience.